Appointment Cancellations
* We reserve the right to charge for any missed appointments
or appointments cancelled in less then 24 hours.
* We realize that life is full of unexpected surprises and we understand
that 24 hours notice is not always an option. For the courtesey of other clients and our staff, please don't make it
a regular occurrence.
* Please arrive for your appointment as scheduled. If you arrive
late, your treatment will end as scheduled and you will be charged full price for the session.
Gift Certificates
* Your gift certificate will be voided
if you do not show up for your scheduled appointment.
*
We reserve the right to void any gift certificates for appointments cancelled in less then 24 hours.
* Gift certificates issued for a service are based
on the current service value at the time of purchase. If the cost of that service increases prior to redemption, you are responsible
for the balance due at the time of service.
* Gift certificates that are split will incur an additional fee.
This fee will reflect the balance of the gift certificates versus the cost of the requested treatments.
Example: (1) hour massage session split into (2) 1/2 hour sessions will
incur a $23.00 charge.
Cost
of (2) 1/2 hour massage sessions = $98.00
Value
of (1) hour massage = $75.00
Balance
= $23.00
* THE C.A.L.M. APPROACH
is not responsible for lost or
stolen gift certificates.
* Gift certificates are
non-refundable and are not redeemable for cash.
* Gift certificates are
not valid until payment has been received and successfully processed (if paying by credit card or check).
* THE C.A.L.M. APPROACH
reserves the right to refuse service or reverse any gift certificate for any reason and return the funds to the purchaser.
Cell Phones, Pagers,
Etc.
In order to provide you with
the most relaxing atmosphere and massage session posibble, we ask you to turn off or put on silent mode all cell phones, pagers,
etc.